RESPONSE TO COVID-19

 

March 23, 2020

With guidance from health officials and the government, we are now operating our Sales Department ONLINE and BY APPOINTMENT ONLY, in order to limit access to our facility while we participate in social distancing. 

Please don't hesitate to call our Sales Department (905) 632-4335 or you can reach us at fairviewchrysler.com, or on our socials to schedule an appointment. In taking extra precautions, our Sales Team is happy to assist you in your car purchase through phone, video chat, and email communication! If you have to visit our store, rest assured we are taking all necessary steps to keep our guests and staff safe. If you have been experiencing a fever or cold/flu symptoms. we kindly ask that you reschedule your appointment and take care of yourself at home.

March 20, 2020

To Our Valued Customers,

At Fairview Chrysler, we have always made a strong commitment to providing our clients with the best service and experience possible. In light of the current COVID-19 pandemic, we have implemented new practices to ensure the safety of our guests and employees. Our doors will remain open using all precaution until further direction is given. In the mean time:

Reduced Hours:

Walk-ins are welcome, however if possible please call our store to book an appointment due to our limited staff (905) 632-4335.

Sales hours have been limited to:

Monday-Thursday: 9am-4pm

Friday-Saturday: 9am-4pm

Sunday: 11am-4pm

*Visits outside of these times are by appointment only*

Access to our showroom will be through the west side of the building only.

Service/Parts hours have been limited to: 

Monday-Thursday: 8am-4pm 

Friday: 8-3pm

Service Changes:

While we are more than happy to continue servicing your vehicle, we ask that you please drop it off while we work on it. In order to implement social distancing, we will be closing off our waiting room until further notice. If you must wait, there is seating in our showroom.

Access to the service and parts department will be limited to the east side entrance.

If you require parts, please call ahead and arrange for a pickup - Parts Dept. (905) 632-4496

Digital Communication:

We will continue to help you to the best of our abilities during this period of uncertainty. In order to limit the number of people inside the building at a time, our Sales team is ready and excited to offer as much of the vehicle purchasing process online as much as possible. This includes video communication, text, and email.

If you do decide to visit our store, rest assured we are taking all necessary steps to keep our guests and staff safe and will continue to provide updates when necessary.

Thank you so much for your continued business and understanding. We are all in this together.

Sincerely,

Fairview Chrysler

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Contact

Fairview Chrysler Dodge Limited

2377 Fairview Street
Directions Burlington, ON L7R2E3

  • Sales: (905) 632-4335
  • Service: (905) 632-4335
  • Parts: (905) 632-4335